SafeNest Privacy Policy
Last Updated: November 15, 2025
SafeNest (“we,” “us,” “our”) is committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains what information we collect, why we collect it, and how we protect your privacy when you access our website, services, courses, and digital content.
By using our website or enrolling in any SafeNest program, you agree to the practices described
in this Privacy Policy.
1. Information We Collect
We collect the following types of data:
A. Information You Provide
- Full Name
- Email address
- Mobile number
- Billing details (if purchasing a course)
- Any information submitted through contact forms, course enrollment forms, or customer
support
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Device type
- Browser type
- Pages viewed and time spent on site
- Cookies and analytics data
- General location (city/country)
C. Payment Information
Payments processed via third-party providers (e.g., PayPal, Stripe, Gcash, PayMaya) are not
stored on our servers. These providers handle your financial information securely according to
their policies.
D. Information From Third-Party Services
If you engage with us through:
- Facebook/Instagram
- Email marketing providers (e.g., Mailchimp)
…these platforms may send us anonymized or aggregated information for analytics, marketing performance, and service improvements.
2. How We Use Your Information
We may use your information to:
- Provide access to SafeNest courses and training materials
- Manage your account and course progress
- Communicate updates, schedules, receipts, certificates, and support responses
- Improve our website, programs, and user experience
- Send promotional offers or newsletters (you may opt out anytime)
- Comply with legal obligations under the Philippine Data Privacy Act and other international standards
3. Legal Basis for Processing (Philippines + International)
We process your data based on:
- Your consent
- Contractual necessity (providing your purchased course or service)
- Legitimate interests (improving our programs, preventing fraud)
- Compliance with legal obligations
5. Sharing of Information
We do not sell or trade personal information.
We may share your data only with:
- Payment processors (PayPal, Stripe, Gcash, PayMaya)
- Email service providers
- Analytics services (Google Analytics, Meta Pixel)
- Customer support tools
- Hosting providers
All third-party partners follow strict confidentiality and data-protection standards.
6. Cookies & Tracking Technologies
SafeNest uses cookies to:
- Improve site performance
- Personalize content
- Analyze page traffic
- Optimize advertising campaigns
You may disable cookies through your browser settings, though some site features may not work
properly.
7. Data Retention
We keep your information only as long as needed to:
- Provide our services
- Maintain your course access and certificate records
- Comply with legal and accounting requirements
You may request deletion at any time (see Section 9).
8. International Data Transfers
Because we use international service providers (Google, Meta, Stripe, etc.), your data may be
transferred outside the Philippines.
We ensure all transfers follow recognized protection frameworks such as GDPR-equivalent safeguards, standard contractual clauses, or platform-specific compliance measures.
9. Your Rights
Under the Philippine Data Privacy Act and international data protection laws, you have the right to:
- Access your personal data
- Correct or update your information
- Withdraw consent
- Request deletion (“right to be forgotten”)
- Object to processing
- Request a copy of your data (data portability)
To exercise any rights, contact us at:
10. Children’s Privacy
SafeNest provides education for adults who care for children.
We do not knowingly collect or process personal data from children under 13.
If you believe a child has provided us information, contact us immediately so we can delete it.
11. Third-Party Links
Our site may include links to external websites.
We are not responsible for their content or privacy practices.
Please review their policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with the “Last Updated” date changed.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
SafeNest Data Protection Officer (DPO)