Refund Policy
Last Updated: November 15, 2025
1. No Refunds
SafeNest does not offer refunds on:
- Online Master Class subscriptions
- In-person or private training sessions
- Group training sessions
- Digital resources, guides, or downloadable content
- Promotional bundles
- Gifted or sponsored enrollments
Once payment is received, access to the program or service is considered delivered.
2. Rescheduling (For In-Person Sessions)
While payments are non-refundable, we allow one rescheduling if:
- You notify us at least 48 hours before your scheduled session
- Availability permits
Rescheduling is not guaranteed, but we will make reasonable efforts to accommodate you.
3. Duplicate Payments
If a duplicate charge occurs due to a technical error, please contact us.
We will verify the issue and refund the duplicated amount only.
4. Fraudulent Transactions
If you believe a payment was processed fraudulently:
- Contact us immediately
- Contact your payment provider
We will assist in investigating the issue.